Who’s in the mirror: shaping organizational identity through artificial intelligence and symbolic interactionism

Aslıhan Canbul Yaroğlu connects symbolic interactionism and looking-glass self theories with AI-mediated organizational identity. The publisher dates online publication December 19, 2024; the issue is dated 2026.^[1]

Abstract-level account

The abstract describes literature review, thematic analysis, and a grounded-theory approach. It proposes that automated tasks and feedback can reshape self-perception and collective identity. This offers a conceptual perspective for Social Alignment, where affected people’s identities and roles matter alongside system performance.

Scope of the argument

The available abstract offers a theoretical account based on literature review and thematic analysis. It does not identify an interview sample or report a measured causal effect. The proposed changes to organizational identity should be understood as the author’s interpretation rather than an estimate of their frequency or magnitude.^[1]